CUSTOMER SERVICE EMAIL:
PLEASE REVIEW ALL SHIPPING INFO ON OUR WEBSITE PRIOR TO CONTACTING US ABOUT AN ORDER SHIPMENT. This will ensure you have all available information prior to messaging.
You can contact us anytime by Email and we will respond as soon as possible (Usually within 2/3 BUSINESS DAYS M-F) :) Response time can be a bit longer during busy times of the year.
**Standard IN STOCK (Not PERSONALIZED) Orders currently Ship within 12/14 Business days. ON OCCASION, Shipping times COULD be a little longer, depending on the number of orders received. We are 100% run by mommies so Spring Break or kiddo emergencies can cause a slight delay and we hope fellow mommies will be patient and understanding of other working mommies. We adore our customers and strive to get orders shipped as fast as possible :) Some of or outfits are posted prior to arrival. This information will be in the description of the outfit so please be sure to read the description of the outfit you are ordering for additional shipping information <3
Outfits tend to run True to size. On occasion we hear they run a tad big so we never recommend sizing up :) If you have received an order and need to exchange/return, please see the Returns/Exchanges tab at the top of our website for instructions on how to return/exchange.
If we have made a mistake or an item is damaged in some way, please contact us ASAP so we can get that corrected. BE SURE TO INCLUDE YOUR ORDER/INVOICE NUMBER so we can locate your order quickly :)
Please be kind when emailing. We are just mommies and sometimes we make mistakes. We are happy to always attempt to correct a mistake to the best of our abilities and kindness and understanding is always appreciated ;)
(Please keep in mind, messaging us on facebook is not a good way to receive Customer service or help with issues. We get WAY more messages than we can possibly answer on FB, so email is the best form of communication if you have issues :)