Orders are shipped in the order received. Orders currently ship within 3/5 Days (Or sooner) but we always strive to get orders shipped as quickly as possible. We ship everyday M-F. Once shipped orders can take 2-10 business days to deliver (Doesn't usually take this long but this is the time frame the post office gives :). Personalized and/or custom please allow 3/5 ADDITIONAL business days to ship out. Once the order has been shipped please allow 2-10 business days in shipping time.
Once your order has been shipped you will get an email sent to you with a tracking number. You can use that number to track your package through USPS tracking.
I received Tracking info but my order has not moved or shown a pick up status yet?
How Do I Make A Return?
Please email us at firstname.lastname@example.org
Return Address for USPS:
Tiny Ruffles Boutique
3918 Arrowwood Bend
San Antonio, TX 78261
Lost, Stolen and Damaged Items
Tiny Ruffles is not responsible for lost, stolen or damaged items when you return and recommend you send it back using an insured courier. We highly recommend you make sure you are provided with a tracking number or delivery confirmation and keep this for your records and for our reference.
Refused or Undeliverable Packages
- If you choose not to have your order re-delivered we can issue Store Credit for the cost of the items but the original shipping cost and the undeliverable charge from the courier will be deducted from the refund as well as a 20% restocking fee.
How do I change or cancel my order?
We begin processing orders as soon as they are placed. Once your order has been processed, we will be unable to modify the contents of your order. We cannot guarantee an order can/will be changed once placed and we do NOT cancel orders once placed. If you change your mind about an order, you will need to return it using the instructions above. We apologize for any inconvenience but in order to maintain our quick shipping times, we cannot change orders once placed.
How do I know if my order was placed?
Once you have completed your order, a confirmation email will be sent to the email address associated with your account. You will also receive an email with tracking information once your order is shipped :)